To qualify for the warranty you will need to send a digital photograph clearly showing the properly installed CatClamp (ALL MODELS) within 30 days from your invoice date. The pictures can be mailed to our physical address below or e-mailed to email@example.com. Once warranty is approved we will send confirmation of your warranty.
In the event that your catalytic converter is stolen with a CatClamp Maxx model Installed and properly warranty registered, JAM-CJ Innovative Products LLC will refund the purchase price of your CatClamp minus shipping paid for the lifetime of the registered vehicle. To initiate a claim you will need to email a valid police report in a PDF format to firstname.lastname@example.org. You may also mail a copy to us at the address below. In the event that your catalytic converter is stolen with a CatClamp Standard model Installed and properly warranty registered, JAM-CJ Innovative Products LLC will refund the purchase price of your CatClamp minus shipping paid for up to one year from date of invoice. To initiate a claim you will need to email a valid police report in a PDF format to email@example.com. You may also mail a copy to us at the address below.
JAM-CJ Innovative Products LLC. 362 N. Westwood Ave. Toledo, OH 43607 NOTE: This warranty is only valid for catalytic converter theft and is void if the entire vehicle is stolen. Return Policy All returns/replacements require a Return Merchandise Authorization (RMA). To request an RMA, please contact us. Any CatClamp can be returned for a full refund within 30 days of invoice date for full purchase price minus shipping for the following reasons only:
- CatClamp is defective
- CatClamp can not be installed on vehicle it was purchased for
Replacement You may request a replacement for your purchase within 30 days of the order ship date for the following reasons only:
All items returned are subject to a 25% restocking fee. Refunds will be granted when product arrives to our mailing address with a valid RMA#. Returns must be in original packaging and not previously installed. All incoming returns will be inspected and refunds will be decided at the sole discretion management.
- The item received is defective (including damaged in transit, or missing parts ) Once you have requested and received your Return Merchandise Authorization (RMA) number, we will send a replacement, along with a postage-paid mailing envelope for return of the wrong/defective item.
JAM-CJ Innovative Products reserves the right to limit or refuse to accept the return of merchandise at any time for any reason.
Purchaser assumes the risk of installing this aftermarket component to their vehicle. JAM-CJ Innovative Products LLC cannot be held liable for any damages of any kind incurred to the purchaser, the purchaser’s vehicle or any consequential damages arising from the purchase installation, use or misuse of the CatClamp. The CatClamp is not intended for off road use.