FAQ

If your converter was accessible to be stolen, our product will most likely fit. Our Universal Standard kit and Universal Maxx kit fit vehicles with common pipe diameters of 1.75" to 3" into and out of the catalytic converter. These kits work best with 3" space around the point of contact for each of the two clamps.

No, the CatClamp® kit is attached to the frame of the vehicle up to seven times using tough to cut aircraft-grade wire rope.

On a vehicle without a frame (unibody construction), the anti-sway bar and/or engine/transmission brackets are utilized as durable attachment points. The Patented CatClamp® design requires only a 3/8" hole/opening for the wire rope to pass through and secure the CatClamp® to the vehicle chassis up to seven times.

One CatClamp® kit is recommended for each catalytic converter you wish to protect. If your vehicle has two catalytic converters, you may require two kits.

The CatClamp® can easily be installed by anyone with basic mechanical knowledge. Installation is much easier on a lift, but many customers install the CatClamp® without one. The installation tool is included. Average installation time for a CatClamp ® kit is 30-60 minutes

Upon placing your order on our website, your CatClamp® will typically ship within 1-3 business days via UPS.

Expect 1-5 business days for delivery, depending on your location. Upgraded shipping options are available during checkout.

*Please note that holidays may affect the standard order fulfillment and/or transit times.

The Standard Security kit warranty is money-back (up to list price) OR replacement of the product, good for one year after proper warranty registration. The Maxx and HDC Security kit warranties are money-back (up to list price) OR replacement of the product, good for the lifetime of the vehicle after proper warranty registration. Please see the information below for full details on the warranties. The warranty does not cover the cost of the converter.

To qualify for the warranty, you will need to submit the following information within 30 days of your invoice date. You may apply via e-mailed to warranty@catclamp.com or mail the information to our physical address.

  • Photographs clearly showing the properly installed CatClamp®
  • Copy of your original receipt
  • Personal Information – name, address, phone number, email address
  • Vehicle Information – Year, Make, Model, VIN

In the event that your catalytic converter is stolen with a properly installed CatClamp® Standard with a registered warranty, JAM-CJ Innovative Products LLC will replace the product at no cost OR refund the purchase price (up to list price) of your CatClamp® minus shipping paid for up to one year from date of invoice. In the event that your catalytic converter is stolen with a properly installed CatClamp® Maxx or CatClamp® HDC with a registered warranty, JAM-CJ Innovative Products LLC will replace the product at no cost OR refund the purchase price (up to list price) of your CatClamp® minus shipping paid for the lifetime of the registered vehicle.

To initiate a claim, you will need to email a valid police report in a PDF format to warranty@catclamp.com or mail the documentation to our physical address.

NOTE: Only 1 warranty claim may be filed per vehicle.

NOTE: This warranty is only valid for catalytic converter theft and is void if the entire vehicle is stolen.

All returns/replacements require a Return Merchandise Authorization (RMA). To request an RMA, please contact us. All returns MUST include the security bit. After an RMA is issued, you have 30 days to return the product. The customer is responsible for cost and arrangement of return shipping.

Any CatClamp® can be returned within 30 days of the invoice date. All items returned are subject to a 15% restocking fee and shipping is non-refundable.

Refunds will be granted when the product arrives at our mailing address with a valid RMA#. Returns must be in unused and in the original packaging. All incoming returns will be inspected, and refunds will be decided at the sole discretion of management.

JAM-CJ Innovative Products reserves the right to limit or refuse to accept the return of merchandise at any time for any reason.

Purchaser assumes the risk of installing this aftermarket component to their vehicle. JAM-CJ Innovative Products LLC cannot be held liable for any damages of any kind incurred to the purchaser, the purchaser’s vehicle, or any consequential damages arising from the purchase installation, use, or misuse of the CatClamp®. The CatClamp® is not intended for off-road use.